In my previous post, I promised 4 topics that if considered may make you re-think outsourcing IT. We started with the specialized knowledge required to keep IT running smoothly for a business today. No one (or two) person will have it all. If you missed it, check it out here. Next we covered the strategic role IT should play in your organization. Here’s #2.
Today, I’m going to focus on reducing risk.
Reason #3 – Taking the Stress out of Taking Vacation (Reducing risk)
What would happen if the only employee familiar with your IT environment resigns? Or just goes on vacation? What is the procedure when a server goes down in the middle of the night? Would anyone notice before business was disrupted the next day?
When a small company chooses to use a managed service provider, these questions are no longer relevant. You are not impacted by the loss of an employee or having to scramble when they go on vacation. If a business-critical system goes down, you will be notified and it will be handled quickly. If the power goes down on site your systems are not impacted (depending on your level/type of service). If your company is subject to compliance requirements, you don’t have to worry if you are meeting them. For many businesses, managed services provide peace of mind and value that more than compensate for the cost.
Have you taken a hard look at the cost of a full-time IT employee? Read the last of this series, Cost.